As a general contractor/custom home builder I have the option to use anyone. I chose Fire Mountain Solar because they have done jobs for me and my clients before. Each project has gone perfectly. When it came time to put a system on my own home there was no other solar company to even consider. I am excited about seeing the benefits and I appreciate the quality work they do. From start to finish they are very easy to work with, knowledgeable and their prices are cost effective. Thank You! Kevin Russell, 2018 Builder of The Year BIAW ( Building Industry Association of Washington)
We had Fire Mountain Solar install a 15 kW solar panel + 15 kWh battery system for our home on Camano Island. Our experience was overall very positive. This was a more complex installation than most (with a battery, and a propane generator backup that had to be incorporated into the build), but it all looks very good. Tim Nelson, the owner, is very knowledgeable, approachable and responsive. There are always some snafus in any project like this – the test is how well the company responds to them, and FMS did very well. I’m comfortable that if something goes wrong they will be able to come out quickly to fix it. I highly recommend this company.
We had our solar installed soon after purchasing a new house. It is absolutely the best upgrade we have made to our home. We love our system and working with Fire Mountain Solar. The system is producing even better than they estimated.
Recently upgraded our system, Tim and his crew A+. Could not be happier with our new system, Thank you to the folks at Fire Mountain Solar
The team at Fire Mountain Solar is excellent and professional. We enjoyed working with them from the first visit to the final installation. They were timely, communicated well during the process and stayed within the quoted costs. When we had questions they responded quickly and made sure they had adequately answered them.
Tim and his crew were professional and timely. I was extremely pleased with them. If you are looking for a solar system give them a call and I think you will be glad you did!
We had an excellent experience with Fire Mountain Solar. Through our entire purchasing and delivery process we received real time updates as well as personal emails regarding deliveries. My husband was in an accident when the deliveries began and Fire Mtn. Solar worked closely and compassionately with us. I highly recommend this company!
We have a ranch house with no power four miles from the nearest road. Less than two years ago we decided to install a solar power system. Katee was instrumental in the entire project; from design to operation. She designed the system and walked us through the installation and start up. After a year and a half, the system shutdown with an inverter issue. We contacted Katee and she helped troubleshoot the issue over the phone. Within 30 minutes the failed component was identified. Katee determined that the failed component was under the two-year warranty and expedited the replacement part to us. Katee provided video links to part replacement, which was very helpful. Parts were replaced and by phone, Katee walked us through the startup and the final adjustments. We gave Fire Mountain Solar a five-star rating in every area and are totally satisfied with the products and service. We highly recommend Fire Mountain Solar for any off-grid power system.
I personally have to say they have the absolute best customer service I personally have ever experienced…This is exactly how to run a business.
Best decision we ever made. We have a great system and are loving it!
Easy to work with professionals made it a pleasure for us. We just couldn’t be happier.
I needed new brushes for my solar pump, a small order but it needed to be correct. Alana went above and beyond contacting the manufacturer several times to make certain it was the right part for my pump. Fire Mountain will be my first call in the future.
Extremely courteous, highly professional, and considerate of our wishes on “small” decisions.
It was a pleasure to work with Fire Mountain – because of your flexibility, efficiency, and focus on making sure we understood the entire process.
You’ve been very prompt in communications and proactive in your overall approach of customer service and I’m most appreciative of that.
They are all friendly, service-oriented, and knowledgeable folks who made us feel like we were their most important customers.
Fire Mountain did an exceptional performance from start to finish.
In 15 years of purchasing Renewable Energy products, this has been by far the most hassle-free transaction I’ve made.
Fire Mountain Solar went beyond what I would have expected a solar contractor would do to help us get the installation done efficiently.
It was refreshing to speak with someone who knew rather than hypothesized the outcome.
We can’t begin to thank you enough for all of your efforts to coordinate and construct our off-grid solar system.
This purchasing experience with Fire Mountain Solar has really been a pleasure – my compliments to you for providing excellent customer service!
We greatly appreciate the close attention you have given our project. It looks beautiful!
I really felt like the people in Fire Mountain cared about helping me in the best way possible.
I would like to commend you for the way you run your business. Fair pricing and honesty go a long way.
Fire Mountain Solar completely explained all aspects of solar power, from introduction to final sale, and all options they had to offer. I couldn’t be any happier.
Fire Mountain Solar patiently guided us through every step of the process.
Good solid honest folks. Very neat workmanship.
Extremely positive experience-start to finish.
Everyone at Fire Mountain has been great to work with. Thanks for going the extra mile.
You and your firm have been one of the nicest experiences I have had online or at regular retail.
I appreciate doing business with those who keep their promises. Thanks for all your help.
Professional, friendly, easy to talk to and quick with response. Top quality work.
Painless installation, wonderful results.