We had our solar installed in 2015 soon after purchasing a new house. It is absolutely the best upgrade we have made to our home. We love our system and working with Fire Mountain Solar. The system is producing even better than they estimated.
Recently upgraded our system, Tim and his crew A+. Could not be happier with our new system, Thank you to the folks at Fire Mountain Solar
We have a ranch house with no power four miles from the nearest road. Less than two years ago we decided to install a solar power system. Katee was instrumental in the entire project; from design to operation. She designed the system and walked us through the installation and start up. After a year and a half, the system shutdown with an inverter issue. We contacted Katee and she helped troubleshoot the issue over the phone. Within 30 minutes the failed component was identified. Katee determined that the failed component was under the two-year warranty and expedited the replacement part to us. Katee provided video links to part replacement, which was very helpful. Parts were replaced and by phone, Katee walked us through the startup and the final adjustments. We gave Fire Mountain Solar a five-star rating in every area and are totally satisfied with the products and service. We highly recommend Fire Mountain Solar for any off-grid power system.
I personally have to say they have the absolute best customer service I personally have ever experienced…This is exactly how to run a business.
We had an excellent experience with Fire Mountain Solar. Through our entire purchasing and delivery process we received real time updates as well as personal emails regarding deliveries. My husband was in an accident when the deliveries began and Fire Mtn. Solar worked closely and compassionately with us. I highly recommend this company!
I needed new brushes for my solar pump, a small order but it needed to be correct. Alana went above and beyond contacting the manufacturer several times to make certain it was the right part for my pump. Fire Mountain will be my first call in the future.
Extremely courteous, highly professional, and considerate of our wishes on “small” decisions.
It was a pleasure to work with Fire Mountain – because of your flexibility, efficiency, and focus on making sure we understood the entire process.
Easy to work with professionals made it a pleasure for us. We just couldn’t be happier.
You’ve been very prompt in communications and proactive in your overall approach of customer service and I’m most appreciative of that.
They are all friendly, service-oriented, and knowledgeable folks who made us feel like we were their most important customers.
Fire Mountain did an exceptional performance from start to finish.
Fire Mountain Solar went beyond what I would have expected a solar contractor would do to help us get the installation done efficiently.
It was refreshing to speak with someone who knew rather than hypothesized the outcome.
In 15 years of purchasing Renewable Energy products, this has been by far the most hassle-free transaction I’ve made.
We can’t begin to thank you enough for all of your efforts to coordinate and construct our off-grid solar system.
This purchasing experience with Fire Mountain Solar has really been a pleasure – my compliments to you for providing excellent customer service!
I really felt like the people in Fire Mountain cared about helping me in the best way possible.
I would like to commend you for the way you run your business. Fair pricing and honesty go a long way.
Fire Mountain Solar completely explained all aspects of solar power, from introduction to final sale, and all options they had to offer. I couldn’t be any happier.
We greatly appreciate the close attention you have given our project. It looks beautiful!
Fire Mountain Solar patiently guided us through every step of the process.
Good solid honest folks. Very neat workmanship.
Everyone at Fire Mountain has been great to work with. Thanks for going the extra mile.
You and your firm have been one of the nicest experiences I have had online or at regular retail.
I appreciate doing business with those who keep their promises. Thanks for all your help.
Extremely positive experience-start to finish.
Professional, friendly, easy to talk to and quick with response. Top quality work.
Painless installation, wonderful results.
We very much value the exceptional level of customer service you and your company provide.